Privacy Policy

1. Data Controller

SANSAR DERİ TURİZM TEKS GIDA OTO İNŞ. ve ELEK. ELEKT İTH İHR. SAN DIŞ TİC. LTD. ŞTİ. ("SANSAR") is the data controller for personal data collected through sansarshop.com.

Contact: sansar.satis@hotmail.com | +90 536 205 03 25

2. Data Collected

2.1. Retail Customers

First and last name, phone number, email address, delivery address, order details, and payment information.

2.2. Wholesale Applicants

Company/store name, authorised contact name, email, phone, website/social media details, country, and city.

2.3. Automatically Collected Data

Technical data collected via cookies during site usage (IP address, browser information, pages visited). Anonymous visitor behaviour data that may be collected through analytics tools (Google Analytics, Meta Pixel) if enabled in the future.

3. Purpose of Processing

• Processing, preparing, and delivering orders
• Evaluating and approving wholesale applications
• Responding to customer service and communication requests
• Fulfilling legal obligations (invoicing, accounting records)
• Improving site performance and user experience (when analytics tools are in use)

4. Data Sharing

Your personal data is not shared with third parties except where legally required. The following exceptions apply:

• Shipping and delivery companies (limited to the minimum information required for delivery)
• Payment infrastructure provider (Iyzico) — for secure payment processing
• Competent authorities, where required by law

5. Data Retention

Your personal data is retained for the periods specified in applicable legal regulations (Turkish Commercial Code, Tax Procedure Law) and for as long as required by the purpose of processing.

6. Your Rights Under GDPR / KVKK

Pursuant to Article 11 of the Law on Protection of Personal Data No. 6698 (KVKK) and the EU General Data Protection Regulation (GDPR), you have the right to:

• Learn whether your personal data is being processed
• Request information about the processing if it has taken place
• Learn the purpose of processing and whether it is used in accordance with that purpose
• Request correction of incomplete or inaccurate data
• Request erasure or destruction of your data
• Seek compensation for damages in the event of unlawful processing

To exercise these rights, please contact us at sansar.satis@hotmail.com.

7. Cookie Policy

Our site uses essential cookies (for session management, language preference, etc.) to enhance the user experience. Should analytics cookies (Google Analytics, Meta Pixel) be introduced in the future, this policy will be updated accordingly.

8. Security

SANSAR takes all necessary technical and administrative measures to ensure the security of your personal data. Payment information is never stored on our servers under any circumstances; all payment transactions are processed through PCI-DSS compliant infrastructure (Iyzico).